Privacy Policy
REA respects your right to privacy with the use of our online products, and we are
committed to protecting it. Accordingly, we abide by the following privacy principles
for all the personally identifiable information we collect from you.
INFORMATION COLLECTION
You may view some areas of our site for free and register for a free account. We
collect information such as your name, address, email. We use this information to
contact you about the services on our site in which you have expressed interest.
You must provide contact information (such as name, email). We use this information
to fill your order for a subscription to REA products. If we have trouble processing
an order, we will use this information to contact you. When you subscribe to one
of REA products you will receive a welcome email. As part of registering for the
Service, you may receive email newsletters from us. We do not collect personally
identifiable information about you except when you specifically provide this information
on a voluntary basis. We will make every effort to ensure that whatever information
you provide will be maintained in a secure environment. We may also collect information
regarding your use of the REA site, your login time and duration and your last known
login date and time. We may use this information and share it with our partners
and we may contact you based on this information. We may also track and analyze
non-identifying and aggregate usage and volume statistical information from you
and provide such information to third parties.
LOG FILES
As is true of most websites, we gather certain information automatically and store
it in log files. This information includes internet protocol (IP) addresses, browser
type, internet service provider (ISP), referring/exit pages, operating system, date/time
stamp, and clickstream data. We use this information, which does not identify individual
users, to analyze trends, to administer the site, to track users’ movements around
the site and to gather demographic information about our user base as a whole. We
do not link this automatically-collected data to personally identifiable information.
COOKIES
"Cookies" are small text files a website can use to recognize repeat users.
REA Contact and REA Team uses cookies to recognize visitors and more quickly provide
personalized content or grant you unimpeded access to the website. Information gathered
through cookies also helps us measure use of our website. Cookie data allow us to
track usage behavior and compile data that we can use to improve the site. This
data will be used in aggregate form; no specific users will be tracked. Generally,
cookies work by assigning a unique number to the user that has no meaning outside
of the Web site that he or she is visiting. You can easily turn off cookies. Most
browsers have a feature that allows the user to refuse cookies or issues a warning
when cookies are being sent. However, our site will not function properly without
cookies. Enabling cookies ensures a smooth, efficient visit to our website. We may
use a third-party tracking service that uses cookies to track non-personally identifiable
information about visitors to our site in the aggregate to capture usage and volume
statistics to help us improve our site. We have no access or control over these
cookies. This privacy statement covers the use of cookies by
REAConnect.com only and does not cover the use of cookies by any third party.
INFORMATION USE
REA reserves the right to perform statistical analyses of user behavior and characteristics.
We do this in order to measure interest in and use of the various areas of the website.
REA collects IP addresses for system administration and record keeping. Your IP
address is automatically assigned to your computer when you use the World Wide Web.
Our servers record incoming IP addresses. The IP addresses are analyzed only in
aggregate; no connection is made between you and your computer’s IP address. By
tracking IP addresses, we can determine which sites refer the most people to REA.
(Think of an IP address like your zip code; it tells us in general terms where you’re
from.)
COMMUNICATIONS FROM THE SITE
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it
is necessary to do so. For instance, if our service is temporarily suspended for
maintenance, we might send you an email. Generally, you may not opt-out of these
communications, which are not promotional in nature. If you do not wish to receive
them, you have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send you
a welcoming email to verify your username and password. We will also communicate
with you in response to your support inquiries, to provide some of the services
you request. We will communicate with you by email.
Newsletters
If you wish to subscribe to our newsletters, we will use your name and email address
to send the newsletter to you. Out of respect for your privacy, we provide you a
way to unsubscribe in each newsletter. Please see the ‘unsubscribe’ feature at the
bottom of each newsletter. The customer’s email list is stored on our system, but
is not used by REA in any other way other than to occasionally remind invited users
to join the account that the account owner has registered for.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests or
surveys on our site. If you participate, we will request certain personally identifiable
information from you. Participation in these surveys or contests is completely voluntary
and you therefore have a choice whether or not to disclose this information. The
requested information typically includes contact information and demographic information
(such as zip code). We use this information to notify contest winners and to monitor
site traffic or personalize the site.
Testimonials
We post testimonials from time to time. We always receive permission to post prior
to posting.
SHARING INFORMATION
Service Providers
We use other third parties to provide services on our site. When you purchase a service
from us, we will share contact information as necessary for the third party to provide
that service. These third parties are prohibited from using your personally identifiable
information for any other purpose including their own marketing purposes.
OPTING OUT
Upon request, REA will allow any user to opt out of our newsletter. You can unsubscribe
by following the simple instructions included in each promotional email sent to
you in the newsletter. This website may contain links to other sites that are not
owned or controlled by REA. Please be aware that we are not responsible for the
privacy practices of such other sites. This privacy statement applies only to information
collected by this website.
ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
If your personally identifiable information changes, or if you no longer desire our
service, you may correct, update, delete it by making the change on the Account
section page. We reserve the right to disclose your personally identifiable information
as required by law and when we believe that disclosure is necessary to protect our
rights and/or to comply with a judicial proceeding, court order, or legal process
served on our website.
GENERAL SECURITY POLICY
The security of your personal information is important to us. When you enter sensitive
information on our sign-up forms, we encrypt that information using secure socket
layer technology (SSL). We follow generally accepted industry standards to protect
the personal information submitted to us, both during transmission and once we receive
it. No method of transmission over the Internet, or method of electronic storage,
is 100% secure, however. Therefore, while we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at info@REA.com.
CHANGES IN THIS PRIVACY STATEMENT
If we decide to change our privacy policy, we will post those changes to this privacy
statement, the home page, and other places we deem appropriate so that you are aware
of what information we collect, how we use it, and under what circumstances, if
any, we disclose it. We reserve the right to modify this privacy statement at any
time, so please review it frequently.
CONTACT US
If you have any questions or suggestions regarding our privacy policy, please contact
us.